Terms and principles


  1. Before starting the development project, one must get acquainted with the principles and accept them.
  2. The documents associated with the development project need to be delivered and the contracts need to be signed.
  3. The Privacy Impact Assessment needs to be done according to the instructions given by the city.

Principles for co-creation

1. Commitment

  • We commit to carrying the development project out according to the plan we have created together.
  • We commit to making the evaluations that are a part of the development process, and to sharing what we learned.

2. Flexibility

  • We understand that there can be a need to make changes to the project plan during the project. The changes will be agreed upon with the project team.

3. Openness and trust

  • We are ready to openly and actively communicate about the project phases.
  • We understand that the project activity is based on the principles of open innovation.
  • We listen to the opinions of others and we learn from them.
  • We actively take part in ideation and are open to others' ideas.

4. Equality

  • Everyone takes part in making sure that all interactions are fair and equal and that everyone has the opportunity to participate.
  • All parties have the opportunity to act as developers.

5. Courage

  • Trying something new requires courage; we have the courage to creatively try something new.
  • We recognize that in a trial everything does not always go according to plan, but that the trial can still be successful despite of it.
  • We accept that in a trial we have permission to fail.

6. Learning of new things

  • Everyone gets an opportunity to innovate and learn a novel co-creative way of working.
  • The development project has to have a goal for creating something and learning new things.

7. Gratuitousness

  • Co-creating is creating and developing, not sales or marketing.
  • Co-creation in learning environments is gratuitous, i.e. money does not change owners.